- The definition of marketing
- The scope of marketing and major marketing tasks
- Major markets:
- consumer markets
- business markets
- global markets
- nonprofit and governmental markets
- Core marketing concepts
- target markets and segmentation
- marketplace, marketspace and metamarket
- marketers and prospects
- product, offering, and brand
- value and satisfaction
- exchange and transactions
- relationships and networks
- marketing channels
- supply chain
- competition
- marketing environment
- marketing program
- Company orientations toward the marketplace
- the production concept
- the product concept
- the selling concept
- the marketing concept
- integrated marketing
- the customer concept
- the societal marketing concept
- How business and marketing are changing
- company responses
- marketer responses
Reference
Kotler, P. (2003) "Chapter 1: defining marketing for the twenty-first century" in Marketing Management, Prentice Hall.
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