Supply chain management as a manufacturing improvement tool

The following discussion agenda is on the topic of Supply Chain Management in the subject of Manufacturing Improvement Tools:

1. Supply Chain Management (SCM) models and principles
2. Managing customers
• Products/ customers decision-making model
• Product decision-making model
• Customer profitability model
3. Cost of Service
4. Characteristics of good suppliers
5. Policy deployment in SCM
6. Functional organizations vs Supply Chain organizations

Reference
Moore, R. (2007) "Chapter 11: Supply Chain Management" Selecting the right manufacturing improvement tools: What tools? When?, Butterworth-Heinemann.