Stakeholder perspectives in Business Performance Measurement study

The following discussion agenda is on Stakeholder Perspectives in the study of Business Performance Measurement:

1. Mission Statements and Stakeholder Analysis
2. The Corporate Report
• User groups with areas of interest
3. Stakeholder Power
4. Economic value added
• Traditional vs Value-based Income Statement
5. Cash-flow return on investment
6. Determinants of shareholder value creation and shareholder value creation strategies
7. Performance measures for marketing
• The value system
8. Environmental-related performance measurement
• The environmental performance diamond

Reference
Broadbent, M. (1999) "Chapter 4: Stakeholder Perspectives of Performance Measurement" Measuring Business Performance, The Chartered Institute of Management Accountants.