Business Performance Measurement - an introductory note

The following introductory discussion agenda is on Business Performance Measurement:

1. Factors that lead to Business Changes
• Governmental
• Technological
• Managerial
2. Organizational Structure
• 'New Wave Management'
3. Managerial techniques
• Key themes in the new management approach
4. Changes to performance measures
5. Strategic issues
6. A framework  for studying corporate performance measurement
7. Profit measures
8. Problems with ROCE and ROI
9. Earnings per share and Price/Earnings ratio
10. Other external measures of performance
11. Informal and formal performance comparisons with competitors
12. Benchmarking
13. Product cost comparison

Reference
Broadbent, M. (1999) "Chapter 1: The Changing Nature of Business" and "Chapter 2: Performance Measurement: A Reflection", Measuring Business Performance, The Chartered Institute of Management Accountants.