Integrated Performance Measurement Tools

The following discussion agenda is on Integrated Performance Measurement Tools in the subject of Business Performance Measurement:

1. Performance measurement systems and focus of control
2. A balanced view of organizational performance
• The balanced scorecard
• Designing balanced scorecard measures
• Advantages and problems with the balanced scorecard approach

Reference
Broadbent, M. (1999) "Chapter 6: Integrated Performance Measurement Tools: A Balanced Approach" Measuring Business Performance, The Chartered Institute of Management Accountants.