Cope with business complexity

Sargut and McGrath (2011) is an article on how to cope with business complexity in the contemporary business environment. This topic has been much investigated in the business and academic world, notably from the systems community. Sargut and McGrath's theme is depicted in the following diagram from me:

You need to refer to their article  for an elaboration of their line of reasoning. I tend to think that the discussion need to cover normative and organizational structural considerations to cope with complexity. At the same time, I can understand that the topic of complexity management cannot be dealth with easily in one article. Overall, the article is an updated reading with good practical advices and its ideas are accessible to practising managers. The article can be used for class discussion when the notion of system complexity is taught.


Reference
Sargut, G. and McGrath, R.G. (2011) "Learning to live with complexity" Harvard Business Review September, pp. 68-76.