Joseph KK Ho e-resources
e-learning resources
Wednesday, 2 January 2013
The paradigms of students as customers and clients
The following study notes are on the topic of paradigms of
students as customers
and
students as clients
:
Note 1
Note 2
Reference
Bailey, J.J. (2000) "Students as Clients in a Professional/ Client Relationship"
Journal of Management Education
24, pp. 353-365.
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