Fostering organizational learning via dilemma reconciliation

The methodology of Hampden-Turner (1990) is introduced in this brief note. His methodology is to make use of dilemma reconciliation to promote organizational learning



The 7-step dilemma reconciliation methodology are:

• Step 1: Eliciting through humor
• Step 2: Mapping
• Step 3: Processing
• Step 4: Framing/ contextualizing
• Step 5: Sequencing
• Step 6: Waving/ cycling
• Step 7: Synergizing

Related study note
Note 1

Note 2

Note 3

Note 4

Note 5

Reference
Hampden-Turner, C. (1990) Charting the Corporate Mind, The Free Press