Control systems & performance measurement - a discussion agenda

the following discussion agenda is on Control systems and performance measurement in the subject of Strategic Management Accounting:

1. Financial & non-financial performance measures
2. How to design an accounting-based performance measure
3. Specific performance measures
• Return on investment
• Residual income
• Economic value added
• Return on sales
4. Different definitions of investment
5. Different performance measures
• Current cost
• Long-term assets: gross or net book value
6. Targeted levels of performance and feedback timing
7. Distinction between managers and organizational units
• Trade-off between incentive creation vs risk imposition
• Intensity of incentives
• Benchmarking for performance evaluation
8. Performance measures at the individual activity level
• On multiple tasks performance
9. Environmental and ethical responsibilities consdierations
10. Strategy and control levers

Lecture notes

References

1. Bhimani, A., Horngren, C.T., Datar, S.M. and Rajan, M.V. (2012) "Chapter 19: Control systems and performance measurement" Management and Cost Accounting, Prentice Hall
2. On management control system: http://josephho33.blogspot.hk/2011/10/management-control-systems-brief-note.html
3. On responsibility accounting: http://hafeezrm.hubpages.com/hub/Management-Accounting-Responsibility-Accounting