A. Consulting ethics
- Essence of professionalism
- Professionalism in Management Consutancy
- Conflicts of interest
- As a certified management consultant
- Ethical norms
- Ethical guidelines and how they are to be applied
- Priinciple of vulnerability
- Principle of transparency
- Considerations arising from the commercialization of service
- Case 1: the engineering wave
- Case 2: Performance management
- Case 3: Leadership development
- Case 4: Change management
- Case 5: Using assessment as a way to market services
- Case 6: Colluding with cosmetic change
- Case 7: who takes credit
- Stances on ethics:
- Universalism ("ethical precepts should never be broken")
- Situation ethics ("principled relativism")
- The end justifies the means
- No choice (sometimes, no choice if we want to investigate the issues of interest)
Some lecture notes in class:
- Ethics:
- about right or wrong; good or bad
- Diverse sources of criteria: indvidual, national culture, company; professional bodies; official sources, e.g. stock market regulator on board of directors' behaviours, etc
- Different schools of thinking: western vs oriental perspective
- Overall, the process is analytical, critical and logical
- Morality: culture/ tradition-bound perspective on what is right or wrong.
- Three topic areas need to be reviewed:
- Consultant's ethics
- Researcher's ethics
- Ethical rules from institutions, notably educational institutions such as unversities.
- Students should note the main challenges in coping with ethical dilemmas and wicked problems in ethical analysis.
References
- Block, P. (2000) "Chapter 18: Ethics and the shadow side of consulting", Flawless consulting, Pfeiffer.
- Bryman, A. and Bell, E. (2011) Business Research Methods, Oxford University Press [Chapter 5: Ethics in Business Research]
- Lynch, P. (2007) "Chapter 4: Professionalism and ethics" in Sadler, P. (editor) Management Consultancy, Kogan Page.
- Business research ethics link 1: http://www.ehow.com/info_7759040_ethics-business-research-process.html
- Research ethics link 2: http://www.niehs.nih.gov/research/resources/bioethics/whatis/
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