- Definitions in logistics management
- What is logistics
- The control cycle
- Basic ideas on performance indicators
- Structuring of logistics
- Hierarchy of objectives
- A classification of structuring
- Horizontal structuring
- Vertical structuring
- Organisational structuring
- Situational dependency
- Steering instrument
- Norms setting and objectives quantification
- Performance indicators determination
- Concern for coherence
- Responsibility area and functions considerations
- Organization structure considerations
- Objectives determination
- Fundamental measurements per objective considerations
- Situational dependency considerations
- Measurement tools
- How to work with performance indicators
- Performance indicators for production organisations
- On logistic input-output model
Reference
NEVEM-workgroup (1989) Performance indicators in logistics, IFS Publications/ Springer-Verlag
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