Rich picture building and systems theories - a case study

Ho, J.K.K. and Jackson, M.C. (1987) was a case study based on my MA thesis at the University of Hull in 1986. The basic essay structure is as follows:

1. Introduction
2. Building up a rich picture of a problem situation - theory
3. Building up a rich picture of the situation: A case study  of thornton Printing Company
• Introduction
• Environment of Thornton Printing Company
• Structure of Thornton Printing Company
• Process
• Perceptions of key personnel
• Summary of Ric Picture
4. Thornton's Quality Management Program studied as an attempt to address the problem situation
5. Conclusion

References

1. Ho, J,K.K. and Jackson, M.C. (1987) "Building a 'rich picture' and assessing a 'quality management' program at Thornton Printing Company, Cybernetics  and Systems 18, pp. 381-405.
2. MA thesis (Ho, J.K.K., 1986), the University of Hull, UK:
• Introduction: https://www.facebook.com/media/set/?set=a.434605042089.225850.713727089&type=3
• Part 1 (Literature review): https://www.facebook.com/media/set/?set=a.437910752089.228448.713727089&type=3
• Part 2: Building a rich picture: https://www.facebook.com/media/set/?set=a.440456237089.230285.713727089&type=3
• Part 3 (An analysis of TQM program): https://www.facebook.com/media/set/?set=a.440744107089.230517.713727089&type=3
• Part 4 (Conclusion): https://www.facebook.com/media/set/?set=a.440780727089.230549.713727089&type=3
• Part 5 (Lessons learned): https://www.facebook.com/media/set/?set=a.440510747089.230335.713727089&type=3