Organizational Dissonance theory - a study agenda

I note the following study agenda to learn the Organizational Dissonance theory of Koolhass (1982):

1. Introduction
• A review of the relations between technology and structure
2. A review of key topic areas:
• technological inhomogeneity,
• organizational harmony
• conflict and collaboration
• conventions and order in organizations
• Organisational aspects (i.e. social  and functional) and analytical orientation (i.e. katascopic and anascopic (Figure 4.1 of Koolhass (1982, pg. 64).)
• Partial inclusion at different levels and
• Authority outside and inside the organization
• Received or percceived problems as well as the complexity of the problem
• The purpose and goals of organization
3. An elaboration of the dissonance theory (re: Figure 4.5 "Structure of the aspects of an organization in Koolhass (1982, pg. 79) and Figure 4.6 "Dissonance at the level of the individual" in Koolhass (1982, pg. 80) and Figure 4.8 "The 3 orientations of organizational dissonance"  in Koolhass (1082, pg. 83).)
• The analytical orientation
• The functional and the social aspects
4. The nature of technology
• inputs, outputs and transformation
5. Cognitive structure (re: Figure 4.11 "Cognitive structure" in Koolhass (1982, pg. 93)
• The individual's ability to handle complexity
• Systematic vs intuitive style of individual decision-making
• Needs vs ability
• Generalizing vs individualizing problem solving
6. Cognitive structure-technology dissonance
• under-utilization dissonance
• overload dissonance
• quantitative dissonance
• structural dissonance
7. Transformation-task structure dissonance
8. Other considerations
• Role and control structure
• Norms and values
9. Normative dissonance (re: Figure 4.15 "Dissonances between personal norms and values and the control structure" in Koolhass (1982, pg. 119).)
10. Task structure-control structure dissonance (re: Figure 4.16 "Dissonances  between task structure and control structure" in Koolhass (1082, pg. 123).)
• discretion dissonance, flexibility dissonance, normative ambiguity dissonance, autonomy dissonance
11. Technological imperative and multi-level equilibrium
• intra-and inter-level dissonances
12. Interdepartmental task structure dissonances
13. Interdepartmental control structure dissonances

Koolhass (1982) work provides a detailed elaboration on the organizational dissonance theory.


Reference
Koolhass, J. (1982) "Chapter 4: Towards a Theory of Organizational Dissonance", Organization Dissonance and Change, Wiley.