Saturday, 29 October 2011

On crisis management - a brief note

For students in business studies, crisis management is a quite useful lens to examine business issues in assignment works and dissertation works. Some useful references are Mitroff and Pearson (1993), Booth (1993). Glaesser (2006) examines crisis management in the tourism industry.



References
  1. Booth, S.A. (1993) Crisis management strategy, Routledge.
  2. Glaesser, D. (2006) Crisis Management in the Tourism Industry, Elsevier.
  3. Mitroff, I.I. and Pearson, C.M. (1993) Crisis Management: A diagnostic guide for improving your organization's crisis-preparedness, Jossey-Bass Publishers.
  4. Internet resources on crisis management: http://managementhelp.org/crisismanagement/index.htm

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