Cognitive mapping the topic of family business
Joseph
Kim-keung Ho
Independent Trainer
Hong Kong, China
Abstract: The topic of family business in
the subject of Business Management is complex. By making use of the cognitive
mapping technique to conduct a brief literature review on the family business
topic, the writer renders a systemic image on the topic of family business. The
result of the study, in the form of a cognitive map on family business, should
be useful to those who are interested in the topics of cognitive mapping,
literature review and family business.
Key words: Family
business, cognitive mapping, literature review
Introduction
As a
topic in Business Management, family business is complex. It is thus useful to
employ some learning tool to conduct its study, notably for literature review
purpose. For a teacher in research methods, systems thinking and management,
the writer is specifically interested in finding out how the cognitive mapping
technique can be employed to go through a literature review on family business. This literature review
exercise is taken up and reported in this article.
On the cognitive mapping exercise for
literature review
Literature
review is an important intellectual learning exercise, and not just for doing
final year dissertation projects for tertiary education students. On these two
topics of intellectual learning and literature review, the writer has compiled
some e-learning resources. They are the Managerial
intellectual learning Facebook page and the Literature on literature review Facebook page. Conducting
literature review with the cognitive mapping technique is not novel in the
cognitive mapping literature, see Eden and Simpson (1989), Eden, Jones and Sims
(1983), Open University (n.d) and the Literature
on cognitive mapping Facebook page. In this article, the specific steps
involved in the cognitive mapping exercise are as follows:
Step 1:
gather some main points from a number of academic journal articles on Family
business. This result in the production of a table (Table 1) with the main
points and associated references.
Step 2: consolidate the main points from Table 1 to come up with
a table listing the cognitive map variables (re: Table 2).
Step 3: link
up the cognitive map variables in a
plausible way to produce a cognitive map (re: Figure 1) on the topic under
review.
The next
section applies these three steps to produce a cognitive map on family business.
Descriptions of cognitive map variables on
the family business topic
From the
reading of some academic articles on Family business, a number of main points
(e.g., viewpoints, concepts and empirical findings) were gathered by the writer. They are shown in Table 1 with
explicit referencing on the points.
Table 1: Main
points from the family business literature and referencing
Main points from the family business
literature
|
Referencing
|
Point 1: "It is generally recognized that family firms have received scant
attention in the mainstream management literature, particularly with respect
to the development of theories of the firm. This neglect is unfortunate
because in terms of contributions, and especially numbers, family businesses represent a dominant form of
economic organization throughout the world (Beckhard and Dyer, 1983; Shanker
and Astrachan, 1996)".
|
Chrisman,
J.J., J.H. Chua and L.P. Steier. 2003. "An introduction to theories of family business" Journal of Business Venturing 18,
Elsevier: 441-448.
|
Point 2: "...many new ventures are created with family involvement and through
the pooling of a family’s financial and human resources. A recent study of
new ventures that
received assistance from the Small Business Development Center by Chrisman et
al. (2002) suggests that approximately 80% of these ventures display the
characteristics of family enterprise as defined by Chua et al. (1999)".
|
Chrisman,
J.J., J.H. Chua and L.P. Steier. 2003. "An introduction to theories of family business" Journal of Business Venturing 18,
Elsevier: 441-448.
|
Point 3: "...family business entrepreneurs
are unique in that they seek to build businesses that are also family
institutions. How founders of family businesses go about establishing and
developing organizations for the purpose of creating enduring family legacies
and economic value should be of interest to the field of entrepreneurship".
|
Chrisman,
J.J., J.H. Chua and L.P. Steier. 2003. "An introduction to theories of family business" Journal of Business Venturing 18,
Elsevier: 441-448.
|
Point
4: "Researchers in family business believe that family involvement
makes a family business distinct from a nonfamily business. Unfortunately,
our understanding of the nature of this distinction and its impact on firm
performance is incomplete. We currently have a limited understanding of how
family members interact to affect the visions and goals of a family firm and
how they create the unique resources, capabilities, costs, and problems that
make a family firm behave and perform differently".
|
Chua,
J.H., J.J. Chrisman and L.P. Steier. 2003. "Extending the Theoretical
Horizons of Family Business
Research" Entrepreneurship Theory
and Practice Summer: 331-338.
|
Point
5: "A very popular representation of the complexities of a family firm
is the “three-circle model,” which depicts a family firm as having three
interactive components: the business, the family, and the owners (cf. Gersick
et al., 1997). This representation has been useful in classifying family
business issues into those that involve one or more of these components. In
terms of theory building, however, it lacks a dependent variable. With this
deficiency, it cannot be relied upon to examine the efficacy of family
business decisions, actions, organizational structure, strategies,
exploitation of resources, and so forth since such efficacy can only be
evaluated in terms of achieving the goals and objectives set by the family
for the firm".
|
Chua,
J.H., J.J. Chrisman and L.P. Steier. 2003. "Extending the Theoretical
Horizons of Family Business
Research" Entrepreneurship Theory
and Practice Summer: 331-338.
|
Point
6: "The RBV [resource-based view] approach has the potential to help us
identify the resources and capabilities that distinguish family from
nonfamily firms. Aside from helping to improve our understanding of the
unique role of family firms in the economy, identification of these distinctive
resources and capabilities will help answer a critical question in family
business succession, the topic that plays a central role in the family
business literature (Wortman, 1994): what resources and capabilities should
one generation hand down to give ensuing generations the potential to realize
the family firm’s vision?".
|
Chua,
J.H., J.J. Chrisman and L.P. Steier. 2003. "Extending the Theoretical
Horizons of Family Business
Research" Entrepreneurship Theory
and Practice Summer: 331-338.
|
Point
7: "For many years, attorneys, accountants, financial planners,
insurance agents, management consultants, and therapists have practiced their
trade within family businesses with considerable success. Academics have been
studying family businesses for decades, often interviewing founders and their
successors and recording their responses. These case studies were often
archived in the files of professors or graduate students and not shared with
the general public. Only in recent times have scholar-practitioners begun to be
concerned with cumulating and generalizing these insights through surveys and
more sophisticated statistical analysis".
|
Bird,
B., H. Welsch, J.H. Astrachan and D. Pistrui. 2002. "Family Business
Research: The Evolution of an Academic Field" Family Business Review XV(4) December: 337-350.
|
Point
8: "Family-controlled enterprises drove the economic development process
in the early phases of the industrialization age (Hall, 1988), as evidenced by
the success of the pioneering economic activities of the Vanderbilts,
Rockefellers, Astors, Carnegies, and Fords in the United States; the Rothchilds,
Zegnas, and Hienekens in Europe; and the Li Ka-Shing, Salim, and Formosa
groups in Asia. Individual initiatives driven by opportunity were family
rooted in their respective clans".
|
Bird,
B., H. Welsch, J.H. Astrachan and D. Pistrui. 2002. "Family Business
Research: The Evolution of an Academic Field" Family Business Review XV(4) December: 337-350.
|
Point
9: "In the early years of the struggle, family business had to deal with
several problems. First, it had to get past the negative connotations that the
“small business” label carried, i.e., “buying a job,” lack of growth, lack of
innovation, and “ma and pa” image. Second, it had to establish an
intellectual rigor beyond the practicalities of transferring assets between
generations and among siblings. Third, it had to establish itself as its own
field—not one under the mantle of small business or
entrepreneurship. This involved achieving recognition for the field as an
independent discipline even though there were few distinct criteria that made
it unique".
|
Bird,
B., H. Welsch, J.H. Astrachan and D. Pistrui. 2002. "Family Business
Research: The Evolution of an Academic Field" Family Business Review XV(4) December: 337-350.
|
Point
10: "In recent years, the professionals who serve and study family businesses
are developing a professional culture via organizations such as the Family
Firm Institute (FFI). This professionalization process generally includes the
development of a code of ethics and a willingness to sanction members who fail
to practice ethical consulting, research, or teaching (Kerr, VonGlinow, &
Schriesheim, 1977)".
|
Bird,
B., H. Welsch, J.H. Astrachan and D. Pistrui. 2002. "Family Business
Research: The Evolution of an Academic Field" Family Business Review XV(4) December: 337-350.
|
Point
11: "Currently, family-business research is largely descriptive
rather than prescriptive. Most of the literature that has taken a
prescriptive approach has done so from the perspective of how to improve
family relationships rather than business performance".
|
Sharma,
P., J.J. Chrisman and J.H. Chua. 1997. "Strategic Management of the
Family Business: Past Research and Future Challenges" Family Business Review 10(1), Spring,
Sage: 1-35.
|
Point
12: "Following Chua, Sharma, and Chrisman (1996), we define family
business as a business governed and/or managed on a sustainable, potentially
cross-generational, basis to shape and perhaps pursue the formal or implicit
vision of the business held by members of the same family or a small number
of families. This definition is important from a strategic management perspective
because it implies that there are goals being pursued, a strategy designed to
fulfill those goals, and mechanisms in place to implement the strategy and
control the firm’s progress toward the achievement of its goals".
|
Sharma,
P., J.J. Chrisman and J.H. Chua. 1997. "Strategic Management of the
Family Business: Past Research and Future Challenges" Family Business Review 10(1), Spring,
Sage: 1-35.
|
Point
13: "The basic strategic management processes for both family and
non-family firms is similar in the sense that a strategy, whether implicit or
explicit, must be formulated, implemented, and controlled in the context of a
set of goals. In this sense, even performance is similar, since it should be
measured with respect to achieving a set of goals. The differences are in the
set of goals, the manner in which the process is carried out, and the
participants in the process".
|
Sharma,
P., J.J. Chrisman and J.H. Chua. 1997. "Strategic Management of the
Family Business: Past Research and Future Challenges" Family Business Review 10(1), Spring,
Sage: 1-35.
|
Point
14: "Although much qualitative research exists on family-owned
businesses, few quantitative studies have been sought to determine their
precise cumulative size and economic impact. The lack of substantial data is
not surprising. Until recently few academics, governmental agencies, or data
gathering enterprises, regarded families in business as characteristically
distinct entities (Lansberg, Perrow & Rogolsky, 1988). Most research on
family business is less than 10 years old. Another reason that more extensive
quantitative research has not been accomplished is the difficulty in defining
and identifying family businesses (Handler, 1989)".
|
Shanker,
M.C.and J.H. Astrachan. 1996. "Myths and Realities: Family Businesses'
Contribution to the US Economy - A Framework for Assessing Family Business
Statistics" Family Business Review
9(2), Summer: 107-123.
|
Point
15: "While anyone can intuitively recognize a “family business,” even the
field’s experts find the task of defining precisely such businesses
difficult. Family business scholars lack consensus on which criteria are most
important in identifying a family business (Handler, 1989). The criteria used
to define family business include: percentage of ownership, voting control,
power over strategic direction, involvement of multiple generations, active
management by family members, and others".
|
Shanker,
M.C.and J.H. Astrachan. 1996. "Myths and Realities: Family Businesses'
Contribution to the US Economy - A Framework for Assessing Family Business
Statistics" Family Business Review
9(2), Summer: 107-123.
|
Point
16: "The broadest and most inclusive definition of a family business
consists of all sole proprietorships based on the belief that although only
one family member is officially running the business, the family dynamics
involved in businesses of this type qualify it as a family business".
|
Shanker,
M.C.and J.H. Astrachan. 1996. "Myths and Realities: Family Businesses'
Contribution to the US Economy - A Framework for Assessing Family Business
Statistics" Family Business Review
9(2), Summer: 107-123.
|
Point
17: "The concept of “business owner” is stereotyped as
male-gendered, requiring aggressiveness, decisiveness and independence (Ahl,
2006; Eagly et al., 2000; Eddleston and
Powell, 2012; Kite et al., 2008). The image of a
business owner often emerges as a heroic self-made man (Ahl, 2006). Traits
most often viewed as feminine do not fit well with the stereotypic
characteristics of a venture capitalist. Further, women’s responsibilities
for family care can be a major impediment to their path of being a business
owner (Hundley, 2000, 2001; Orser et al.,
2006)".
|
Guo,
X. and J.M. Werner. 2013. "Gender, family and business: An empirical
study of incorporated self-employed individuals in the US" International Journal of Gender and
Entrepreneurship 8(4), Emerald: 373-401.
|
Point
18: "Current research on networks in family
businesses has approached the topic from a mono-rational perspective where
the family, business and social networks are each considered in relative
isolation. This paper argues that multi-rational approaches, which accept
that the three groups of networks interact and overlap, offer a useful alternative
perspective".
|
Seaman,
C., R. McQuaid and M. Pearson. 2014. "Networks in family business: a
multi-rational approach" Int Entre
Manag J 10: 523-537.
|
Point 19: "Sharma et al. (1996a) and Chua et al. (1999)
identified no less than 34 operating definitions of a family business (Getz
et al. 2004), albeit with some common themes. Those common themes included the
definition of a business as a profit making operation, at least in intent
(Alcorn 1982; Getz et al. 2004 p4), and the construct that one family
(composed of related individuals) has a predominant level of control and may
also be employed within the business (Getz et al. 2004 pp4–5)".
|
Seaman,
C., R. McQuaid and M. Pearson. 2014. "Networks in family business: a
multi-rational approach" Int Entre
Manag J 10: 523-537.
|
Point
20: "A systemic psychology of the family seeks to analyse its structure
and functioning dynamic to understand its characteristics better. When
applied to family business, this approach can throw light on the interaction
between family and business as subsystems embedded in a larger environment. A
family that shares both professional and personal life will have to address
challenges that result from the interaction of a family and business, the
consequences of which will have an impact on family life and the viability of
the business in the market".
|
de Araujo, T.R.P.P., J.S.N.F. Bucher-Maluschke and J.S.
Pedroso. 2016. "Systemic Principles in the Study of Family
Businesses" Systems Research and
Behavioral Science 33: 259-264.
|
Point
21: "Oliveira (2013) lists some basic characteristics of the family
business, namely, strong mutual trust regardless of family ties, strong
emotional ties that pattern behaviour and decision-making in the company,
valuing seniority as a more important attribute than the requirement to be efficient
and competent, dedication, an austere attitude in the form of dress and
management of expenditures, loyalty, a blending of the emotional and
rational, tending more to the emotional and manipulation of power reflecting
more often political skill than administrative competence".
|
de Araujo, T.R.P.P., J.S.N.F. Bucher-Maluschke and J.S.
Pedroso. 2016. "Systemic Principles in the Study of Family
Businesses" Systems Research and
Behavioral Science 33: 259-264.
|
With a
set of main points collected, the writer produces a set of cognitive map
variables. These variables are informed by the set of main points from Table 1.
These variables are presented in Table 2.
Table 2:
Cognitive map variables based on Table 1
Cognitive
map variables
|
Literature
review points
|
Variable 1: Drivers of interest in family
business
|
Point 1: "It is generally recognized that family firms have received scant
attention in the mainstream management literature, particularly with respect
to the development of theories of the firm. This neglect is unfortunate
because in terms of contributions, and especially numbers, family businesses represent a dominant form of
economic organization throughout the world (Beckhard and Dyer, 1983; Shanker
and Astrachan, 1996)".
Point 2: "...many new ventures are created with family involvement and through
the pooling of a family’s financial and human resources. A recent study of
new ventures that
received assistance from the Small Business Development Center by Chrisman et
al. (2002) suggests that approximately 80% of these ventures display the
characteristics of family enterprise as defined by Chua et al. (1999)".
Point 3: "...family business entrepreneurs
are unique in that they seek to build businesses that are also family
institutions. How founders of family businesses go about establishing and
developing organizations for the purpose of creating enduring family legacies
and economic value should be of interest to the field of entrepreneurship".
Point
14: "Although much qualitative research exists on family-owned
businesses, few quantitative studies have been sought to determine their
precise cumulative size and economic impact. The lack of substantial data is
not surprising. Until recently few academics, governmental agencies, or data
gathering enterprises, regarded families in business as characteristically
distinct entities (Lansberg, Perrow & Rogolsky, 1988). Most research on
family business is less than 10 years old. Another reason that more extensive
quantitative research has not been accomplished is the difficulty in defining
and identifying family businesses (Handler, 1989)".
|
Variable 2: Improve intellectual
understanding of family business
|
Point
5: "A very popular representation of the complexities of a family firm
is the “three-circle model,” which depicts a family firm as having three
interactive components: the business, the family, and the owners (cf. Gersick
et al., 1997). This representation has been useful in classifying family
business issues into those that involve one or more of these components. In
terms of theory building, however, it lacks a dependent variable. With this
deficiency, it cannot be relied upon to examine the efficacy of family
business decisions, actions, organizational structure, strategies,
exploitation of resources, and so forth since such efficacy can only be
evaluated in terms of achieving the goals and objectives set by the family
for the firm".
Point
6: "The RBV [resource-based view] approach has the potential to help us
identify the resources and capabilities that distinguish family from
nonfamily firms. Aside from helping to improve our understanding of the
unique role of family firms in the economy, identification of these distinctive
resources and capabilities will help answer a critical question in family
business succession, the topic that plays a central role in the family
business literature (Wortman, 1994): what resources and capabilities should
one generation hand down to give ensuing generations the potential to realize
the family firm’s vision?".
Point
11: "Currently, family-business research is largely descriptive
rather than prescriptive. Most of the literature that has taken a
prescriptive approach has done so from the perspective of how to improve
family relationships rather than business performance".
Point
12: "Following Chua, Sharma, and Chrisman (1996), we define family
business as a business governed and/or managed on a sustainable, potentially
cross-generational, basis to shape and perhaps pursue the formal or implicit
vision of the business held by members of the same family or a small number
of families. This definition is important from a strategic management perspective
because it implies that there are goals being pursued, a strategy designed to
fulfill those goals, and mechanisms in place to implement the strategy and
control the firm’s progress toward the achievement of its goals".
Point
15: "While anyone can intuitively recognize a “family business,” even the
field’s experts find the task of defining precisely such businesses
difficult. Family business scholars lack consensus on which criteria are most
important in identifying a family business (Handler, 1989). The criteria used
to define family business include: percentage of ownership, voting control,
power over strategic direction, involvement of multiple generations, active
management by family members, and others".
Point
16: "The broadest and most inclusive definition of a family business
consists of all sole proprietorships based on the belief that although only
one family member is officially running the business, the family dynamics
involved in businesses of this type qualify it as a family business".
Point
17: "The concept of “business owner” is stereotyped as
male-gendered, requiring aggressiveness, decisiveness and independence (Ahl,
2006; Eagly et al., 2000; Eddleston and
Powell, 2012; Kite et al., 2008). The image of a
business owner often emerges as a heroic self-made man (Ahl, 2006). Traits
most often viewed as feminine do not fit well with the stereotypic
characteristics of a venture capitalist. Further, women’s responsibilities
for family care can be a major impediment to their path of being a business
owner (Hundley, 2000, 2001; Orser et al.,
2006)".
Point
18: "Current research on networks in family
businesses has approached the topic from a mono-rational perspective where
the family, business and social networks are each considered in relative
isolation. This paper argues that multi-rational approaches, which accept
that the three groups of networks interact and overlap, offer a useful alternative
perspective".
Point 19: "Sharma et al. (1996a) and Chua et al. (1999)
identified no less than 34 operating definitions of a family business (Getz
et al. 2004), albeit with some common themes. Those common themes included the
definition of a business as a profit making operation, at least in intent
(Alcorn 1982; Getz et al. 2004 p4), and the construct that one family
(composed of related individuals) has a predominant level of control and may
also be employed within the business (Getz et al. 2004 pp4–5)".
Point
21: "Oliveira (2013) lists some basic characteristics of the family
business, namely, strong mutual trust regardless of family ties, strong
emotional ties that pattern behaviour and decision-making in the company,
valuing seniority as a more important attribute than the requirement to be efficient
and competent, dedication, an austere attitude in the form of dress and
management of expenditures, loyalty, a blending of the emotional and
rational, tending more to the emotional and manipulation of power reflecting
more often political skill than administrative competence".
|
Variable 3: Effective family business
practices
|
Point
8: "Family-controlled enterprises drove the economic development process
in the early phases of the industrialization age (Hall, 1988), as evidenced by
the success of the pioneering economic activities of the Vanderbilts,
Rockefellers, Astors, Carnegies, and Fords in the United States; the Rothchilds,
Zegnas, and Hienekens in Europe; and the Li Ka-Shing, Salim, and Formosa
groups in Asia. Individual initiatives driven by opportunity were family
rooted in their respective clans".
Point
9: "In the early years of the struggle, family business had to deal with
several problems. First, it had to get past the negative connotations that the
“small business” label carried, i.e., “buying a job,” lack of growth, lack of
innovation, and “ma and pa” image. Second, it had to establish an
intellectual rigor beyond the practicalities of transferring assets between
generations and among siblings. Third, it had to establish itself as its own
field—not one under the mantle of small business or
entrepreneurship. This involved achieving recognition for the field as an
independent discipline even though there were few distinct criteria that made
it unique".
Point
10: "In recent years, the professionals who serve and study family businesses
are developing a professional culture via organizations such as the Family
Firm Institute (FFI). This professionalization process generally includes the
development of a code of ethics and a willingness to sanction members who fail
to practice ethical consulting, research, or teaching (Kerr, VonGlinow, &
Schriesheim, 1977)".
Point
13: "The basic strategic management processes for both family and
non-family firms is similar in the sense that a strategy, whether implicit or
explicit, must be formulated, implemented, and controlled in the context of a
set of goals. In this sense, even performance is similar, since it should be
measured with respect to achieving a set of goals. The differences are in the
set of goals, the manner in which the process is carried out, and the
participants in the process".
Point
20: "A systemic psychology of the family seeks to analyse its structure
and functioning dynamic to understand its characteristics better. When
applied to family business, this approach can throw light on the interaction
between family and business as subsystems embedded in a larger environment. A
family that shares both professional and personal life will have to address
challenges that result from the interaction of a family and business, the
consequences of which will have an impact on family life and the viability of
the business in the market".
|
Variable 4: Learn from family business
practices
|
Point
4: "Researchers in family business believe that family involvement
makes a family business distinct from a nonfamily business. Unfortunately,
our understanding of the nature of this distinction and its impact on firm
performance is incomplete. We currently have a limited understanding of how
family members interact to affect the visions and goals of a family firm and
how they create the unique resources, capabilities, costs, and problems that
make a family firm behave and perform differently".
Point
7: "For many years, attorneys, accountants, financial planners,
insurance agents, management consultants, and therapists have practiced their
trade within family businesses with considerable success. Academics have been
studying family businesses for decades, often interviewing founders and their
successors and recording their responses. These case studies were often
archived in the files of professors or graduate students and not shared with
the general public. Only in recent times have scholar-practitioners begun to be
concerned with cumulating and generalizing these insights through surveys and
more sophisticated statistical analysis".
|
The next
step is to relate the cognitive map variables to make up a cognitive map on family
business. The cognitive map and its explanation are presented in the next
section.
A cognitive map on family business and its
interpretation
By
relating the four variables identified in Table 2, the writer comes up with a
cognitive map on family business, as shown in Figure 1.
These
cognitive map variables, four of them
altogether, are related to constitute a systemic image of family business. The
links in the cognitive map (re: Figure 1) indicate direction of influences
between variables. The + sign shows that an increase in one variable leads to
an increase in another variable while a -ve sign tells us that in increase in
one variable leads to a decrease in another variable. If there no signs shown on the arrows, that
means the influences can be positive or negative. For further information on family business,
readers are referred to the Literature on
family business Facebook page.
Concluding remarks
The
cognitive mapping exercise captures in one diagram some of the main variables
involved in family business. The resultant cognitive map promotes an
exploratory way to study family business in a holistic tone. The experience of
the cognitive mapping exercise is that it can be a quick, efficient and
entertaining way to explore a complex topic such as family business in Business
Management. Finally, readers who are interested in cognitive mapping should also
find the article informative on this mapping topic.
Bibliography
1. Bird, B., H. Welsch, J.H. Astrachan and D. Pistrui. 2002.
"Family Business Research: The Evolution of an Academic Field" Family Business Review XV(4) December: 337-350.
2.
Chrisman, J.J., J.H.
Chua and L.P. Steier. 2003. "An introduction to theories of family business" Journal of Business Venturing 18, Elsevier: 441-448.
3. Chua, J.H., J.J. Chrisman and L.P. Steier. 2003. "Extending
the Theoretical Horizons of Family
Business Research" Entrepreneurship
Theory and Practice Summer: 331-338.
4. de Araujo, T.R.P.P., J.S.N.F. Bucher-Maluschke and
J.S. Pedroso. 2016. "Systemic Principles in the Study of Family Businesses"
Systems Research and Behavioral Science
33: 259-264.
5.
Eden, C. and P.
Simpson. 1989. "SODA and cognitive mapping in practice", pp. 43-70,
in Rosenhead, J. (editor) Rational
Analysis for a Problematic World, Wiley, Chichester.
6.
Eden, C., C. Jones
and D. Sims. 1983. Messing about in
Problems: An informal structured approach to their identification and
management, Pergamon Press, Oxford.
7. Guo, X. and J.M. Werner. 2013. "Gender, family and
business: An empirical study of incorporated self-employed individuals in the
US" International Journal of Gender
and Entrepreneurship 8(4), Emerald: 373-401.
8.
Literature on cognitive mapping Facebook page, maintained by Joseph, K.K. Ho (url address: https://www.facebook.com/Literature-on-cognitive-mapping-800894476751355/).
9. Literature on family
business Facebook page, maintained by
Joseph, K.K. Ho (url address: https://www.facebook.com/Literature-on-family-business-129514844265368/).
10. Literature on
literature review Facebook page, maintained by Joseph, K.K. Ho (url address: https://www.facebook.com/literature.literaturereview/).
11. Managerial intellectual learning
Facebook page, maintained by Joseph, K.K. Ho (url address:
https://www.facebook.com/managerial.intellectual.learning/).
12. Open University. n.d. "Sign graph" Systems Thinking and Practice (T552): Diagramming, Open University,
U.K. (url address: http://systems.open.ac.uk/materials/T552/) [visited at April
10, 2017].
13. Seaman, C., R. McQuaid and M. Pearson. 2014. "Networks in
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