Monday, 8 June 2026

A note on turning an MBA concrete research theme into a dissertation proposal prototype: an example on reskilling and upskilling in HK banks

A note on turning an MBA concrete research theme into a dissertation proposal prototype: an example on reskilling and upskilling in Hong Kong banks


The concrete research theme is "Evaluating the effectiveness of reskilling and upskilling strategies for GenAI adoption in Hong Kong banks: a pragmatic approach."; it is converted into a dissertation proposal prototype. Some additional information needs to be provided to Generative AI in order to produce such a dissertation proposal prototype.

 

My information and query posted to Generative AI: I am a part-time MBA student, currently learning to do my 4-month dissertation project. My present task is to further develop my concrete research theme into a full-fledged proposal prototype. My research theme is as follows: Evaluating the effectiveness of reskilling and upskilling strategies for GenAI adoption in Hong Kong banks: a pragmatic approach.

Two chosen theories of mine to study this topic are: the Absorptive Capacity Theory of Cohen and Levinthal (1990) and the Human Capital Theory of Becker (1962).

The research philosophy to use is pragmatism and the research approach to use is the mixed methods research. As to the primary research methods, I will employ focus group with 6 participants (4 are human resource managers in the banking sector; 1 is an IT manager in the banking sector; 1 is a university lecturer in Human Resource Management).  My second primary research method to use is a questionnaire survey to my friends, with about 80 survey respondents. Please produce a dissertation proposal to me with: a project title, 4 research objectives, 4 research questions, an overall research methodology design with 2 primary research method design and 1 secondary research method design (internet-based).

The reply: Below is a dissertation proposal prototype tailored to your topic, philosophy, theories, and methods. The proposal is grounded in the current Hong Kong banking context, where GenAI adoption is advancing but still constrained by talent, resources, and training needs.


Project title

Evaluating the perceived effectiveness of reskilling and upskilling strategies for GenAI adoption in Hong Kong banks: a pragmatic mixed-methods study

Background and rationale

Generative AI is becoming increasingly important in Hong Kong’s financial services sector, and the HKMA has already highlighted the need for banks to build workforce capability through training and manpower development. At the same time, banks face pressure to ensure employees can adapt to new AI-enabled tasks and responsibilities, which makes reskilling and upskilling a timely issue for research. This study therefore focuses on perceived effectiveness, meaning how stakeholders judge whether these strategies improve readiness, confidence, adaptability, and learning capacity for GenAI adoption. The topic is suitable for a pragmatic mixed-methods design because it combines practical managerial insight with survey-based evidence.

Research aim

The study aims to evaluate how stakeholders in the Hong Kong banking sector perceive the effectiveness of reskilling and upskilling strategies in supporting GenAI adoption, and to interpret those perceptions through Absorptive Capacity Theory and Human Capital Theory.

Research objectives

1.    To identify the main reskilling and upskilling strategies used or considered by Hong Kong banks in preparation for GenAI adoption.

2.    To explore how HR managers, an IT manager, and a university lecturer in HRM perceive the effectiveness of these strategies in building GenAI readiness.

3.    To measure survey respondents’ perceptions of how reskilling and upskilling initiatives affect their confidence, adaptability, and willingness to engage with GenAI-enabled work.

4.    To interpret the findings using Absorptive Capacity Theory and Human Capital Theory to explain how learning investments may support knowledge absorption and workforce capability development.

Research questions

1.    What reskilling and upskilling strategies are currently being used or proposed in Hong Kong banks for GenAI adoption ?

2.    How do selected banking HR and IT practitioners, together with an HRM academic, perceive the effectiveness of these strategies ?

3.    To what extent do survey respondents perceive these initiatives as improving their knowledge, confidence, and readiness for GenAI-related tasks ?

4.    How do Absorptive Capacity Theory and Human Capital Theory help explain these perceived outcomes ?

Research philosophy and approach

The research philosophy is pragmatism, because the study is driven by a practical problem and seeks answers that are useful for banking workforce development. The research approach is mixed methods, since the issue is best understood by combining qualitative perceptions with quantitative survey results. Pragmatism supports this combination because it values methods according to what best answers the research problem rather than forcing a single philosophical position. In this project, the qualitative and quantitative findings will be integrated to create a fuller picture of perceived effectiveness.

Methodology design

The overall design can be presented as a sequential exploratory mixed-methods design. First, a focus group will explore stakeholder views in depth and generate themes for the survey. Second, a questionnaire survey will test how far those themes are shared across a wider group of respondents. Third, an internet-based documentary review will provide contextual evidence from recent Hong Kong banking and policy sources to support triangulation.

Primary method 1

The first primary method is a focus group with 6 participants: 4 HR managers from the banking sector, 1 IT manager from the banking sector, and 1 university lecturer in Human Resource Management. This group composition is appropriate because it brings together operational, technical, and academic perspectives on how GenAI training is understood and judged. The discussion can be semi-structured and organised around training design, perceived learning outcomes, implementation barriers, and factors that make training seem effective. The focus group is especially useful for defining the dimensions of perceived effectiveness before finalising the survey instrument.

Primary method 2

The second primary method is a questionnaire survey with about 80 respondents drawn from your friends. The survey should use mostly closed-ended Likert-scale items to capture perceptions of training usefulness, confidence improvement, adaptability, and GenAI readiness. Because the sample is convenience-based, the survey should be framed as exploratory and descriptive rather than statistically representative. The questionnaire can be informed by the focus group findings so that both methods speak to the same core concept of perceived effectiveness.

Secondary method

The secondary method will be an internet-based documentary review of published materials such as HKMA reports, banking industry statements, professional body publications, and recent policy documents relating to GenAI and workforce development in Hong Kong. This method will help you compare your primary findings against current sector thinking and official guidance. It will also strengthen the dissertation’s contextual validity by showing whether the perceptions gathered from participants align with broader industry developments. Sources from HKMA and related institutions are particularly relevant because they directly address AI capability-building in Hong Kong banking.

Theoretical lens

Absorptive Capacity Theory is relevant because it explains how organizations and employees recognize, absorb, and apply new knowledge, which fits the learning demands of GenAI adoption. Human Capital Theory is relevant because it frames training as an investment in employee skills and productivity, making it ideal for analysing reskilling and upskilling initiatives. Together, these theories support a practical explanation of why some training activities are perceived as more effective than others. They also help connect individual learning outcomes to organizational adaptation in banks.

Expected contribution

This dissertation is expected to contribute in three ways. First, it will provide a practical account of how GenAI-related training is perceived by banking and HR stakeholders in Hong Kong. Second, it will show how two established theories can be used to interpret workforce readiness in an emerging technology context. Third, it will offer useful guidance for banks designing reskilling and upskilling strategies that are not only technically sound but also positively perceived by employees.

Suggested final wording

You may want to use this polished one-sentence summary in your proposal:

This study adopts a pragmatic mixed-methods design to evaluate the perceived effectiveness of reskilling and upskilling strategies for GenAI adoption in Hong Kong banks, drawing on Absorptive Capacity Theory and Human Capital Theory to explain how learning investments shape workforce readiness.

 

Proposed structure

You can frame the proposal around these sections:

·        Introduction and background.

·        Research problem and rationale.

·        Literature review and theoretical framework.

·        Research objectives and questions.

·        Methodology.

·        Ethical considerations.

·        Expected contribution.

·        Proposed timetable.


My query to generative AI: Please suggest 4 academic references and 4 non-academic references for this dissertation project in Harvard reference format.

The reply: Here are 4 academic and 4 non-academic references you can use as a starting bibliography for your dissertation, formatted in Harvard style. I selected them to match your topic on perceived effectiveness of reskilling/upskilling for GenAI adoption in Hong Kong banks, your pragmatist mixed-methods design, and your two theories.

Academic references

Becker, G.S. (1962) ‘Investment in human capital: A theoretical analysis’, Journal of Political Economy, 70(5, Part 2), pp. 9–49.

Cohen, W.M. and Levinthal, D.A. (1990) ‘Absorptive capacity: A new perspective on learning and innovation’, Administrative Science Quarterly, 35(1), pp. 128–152.

Johnson, R.B. and Onwuegbuzie, A.J. (2004) ‘Mixed methods research: A research paradigm whose time has come’, Educational Researcher, 33(7), pp. 14–26.

Tashakkori, A. and Teddlie, C. (2003) Handbook of mixed methods in social and behavioral research. Thousand Oaks, CA: Sage.

Non-academic references

Hong Kong Monetary Authority (2025) Report on Financial Services in the Era of Generative AI: Facilitating Responsible Adoption. Hong Kong: HKMA. Available at: 
https://www.hkma.gov.hk/eng/news-and-media/press-releases/2025/04/20250409-3/

Hong Kong Institute of Bankers and Hong Kong Monetary Authority (2025) Professional Duty: Generative AI Framework for Banking. Hong Kong. Available at: https://www.hkib.org/

Hong Kong Monetary Authority (2024) HKMA urges Hong Kong banks to upskill workforce on AI. Hong Kong. Available at: https://coingeek.com/hkma-urges-hong-kong-banks-to-upskill-workforce-on-ai/

Financial Services and the Treasury Bureau (2024) Policy Statement on Responsible Application of Artificial Intelligence in Financial Markets and Services. Hong Kong: Government of the Hong Kong Special Administrative Region. Available at: 
https://gia.info.gov.hk/general/202410/28/P2024102800154_475819_1_1730087238713.pdf

 

** The student could extract some of the main information elements from the dissertation proposal prototype (as well as the information elements from the research theme exploratory exercise findings) to fill in the synopsis form.

** The student could further ask generative AI to produce a more research method design for the focus group research method and the questionnaire survey research method as research method design prototypes to work on.



A collection of blog notes on using chatgpt for research purpose.