TQM Lecture 2 notes - TQM benefits

TQM Lecture 2 notes, November 18, 2019 (online class): topic: TQM benefits

5 Lecture notes in total

Note 1

Note 2

Note 3

Note 4

Note 5

Note 6

Class discussion questions:
Q1. Are the "claimed" TQM benefits, (at what levels [re: Note 5]), relevant to Populala?
Q2. What challenges are involved for the relevant TQM benefits to be realized at Populala?
Q3. What are your opinions and what are your justifications on your opinions on the first two 2 questions