Friday, 23 November 2012

Effective problem-solving based on systems thinking

The following notes on effectiven problem-solving are based on systems thinking:

  1. The problem formulation and solution derivation grid
    • Dimension 1: formulating the problem: right; wrong
    • Dimension 2: deriving the solution: right; wrong
  2. 5 categories of solving the wrong problem precisely
    • Selecting the  wrong stakeholders
    • Choosing a narrow set of options
    • Phrasing incorrectly a problem
    • Setting too narrowly the scope of a problem
    • Failing to adopt systems thinking


Students need to study Mitroff (1998) to learn details of the thinking behind the ideas above.



Reference
Mitroff, I. (1998) Smart thinking for crazy times, Berrett-Koehler Publishers, Inc.

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