Refinement of management-concerns items: illustrative example 3

Refinement of management-concerns items: illustrative example 3. This note covers examples in zone 1, zone 2, zone 3a and zone 3b.

Example 1: "gold price appreciated" (zone 1 [environmental drivers] item)

Refined as: "Management concerned about the impact of gold price increase on depressing consumer demand on jewelry in Hong Kong" [MC1]  {MC means management concern}

Subsequently, the converted theoretical framework item is" to evaluate the impact of gold price increase on depressing consumer demand on jewelry in Hong Kong"

Example 2: "product innovation capability" (zone 2 [organizational capabilities] item)

Refined as: "Management concerned about the adequacy of the product innovation capability of ABC jewelry ltd (HK)" [UMC 2]  {UMC means urgent management concern}

Subsequently, the converted theoretical framework item is "to evaluate the adequacy of the product innovation capability of ABC Jewelry Ltd (HK)"

Example 3: "low staff morale" (Zone 3a [outcomes-related])

Refined as: "Management concerned about the low staff morale status (including impacts) at the jewelry stores of ABC jewelry Ltd (HK)" [MC3]

Subsequently, the converted theoretical framework item is "to evaluate the low staff morale status (including impacts) at the jewelry stores of ABC jewelry Ltd (HK)"

Example 4: "VIP promotion"(Zone 3b [solutions-related])

Refined as: "Unclear how to further strengthen the VIP promotion policy of ABC Jewelry Ltd (HK)" [MC5]

Subsequently, the converted theoretical framework item is "to figure out how to further strengthen the VIP promotion policy of ABC Jewelry Ltd (HK) "

A related reading:

* Wordings used in the management-concerns diagrams and the theoretical framework diagrams.