Wednesday 12 December 2018

Steps for producing a management-concerns diagram

Steps for producing a management-concerns diagram:

Step 1: Identify a number of variables and factors directly and indirectly related to a set of management concerns and issues of a client system.

Step 2: Locate them into the three zones of environmental drivers, organization capabilities and outcomes/ solutions.

Step 3: Link them up to make up a plausible scenario that at the same time reflects the soft complexity of the set of management concerns/ issues under review. [Management issues are those that the management of the client organization is unhappy or excited about, yet not strongly feeling that they need to be addressed in the near future; management concerns are same as management issues except that the management strongly feel that they need to be addressed in the near future.]

Step 4: Clearly identify the variables of management concerns and issues in the diagram.

Step: 5: Review the management-concerns diagram to see if it provides the appropriate basis of your dissertation project justification.


Class exercise: construct a management-concerns diagram with the following variables:

  1. Marketplace is becoming more competitive
  2. Business environment is getting tough due to trade war
  3. Quite a number of key senior technical staff will retire soon
  4. Organizational culture is defensive and conservative
  5. Weak managerial capability to recruit and retain employees
  6. Weak organizational innovation capability
  7. Low staff morale
  8. Weak managerial leadership at the top level
  9. High staff turnover at the operational level
  10. Infrequent introduction of new products
  11. Not clear how to figure out a business diversification strategy
  12. Continuous sales revenue decline over the last 3 years
  13. Working environment is stressful and error-prone



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