Saturday, 2 December 2017

A literature review on employability with diagramming techniques

A literature review on employability with diagramming techniques

Joseph Kim-keung Ho
Independent Trainer
Hong Kong, China

Abstract: Literature review is an important exercise in dissertation projects. Other than scholarly essay writing, using diagrams to conduct literature review is also very useful for performing literature review. This paper makes use of three diagramming techniques, namely, construction of a system map, a mind map and a cognitive map, to complement scholarly writing for a literature review on employability. The hands-on exercise of diagramming-based literature review by the writer confirms the practical value of doing so. In particular, a number of personal observations from such an exercise by the writer contribute to our theoretical knowledge on the topics of literature review and managerial intellectual learning. Readers interested in the topic of employability should also find the literature review on employability informative for research purpose.
Keywords: diagramming, employability, literature review, managerial intellectual learning

Introduction
In doing dissertation projects, literature review is an essential task, and one which many tertiary education students have expressed to the writer, as part-time teacher, tremendous difficulties to perform (Ho, 2015a). The writer has previously attributed students’ difficulties to conduct literature review to their managerial intellectual learning ineffectiveness (Ho, 2015a). In this regard, one obvious way for students to overcome this problem is to learn how to improve their managerial intellectual learning, on which there is an established literature (see the Facebook page on Managerial Intellectual Learning). This paper makes another contribution to the writer’s academic works on literature review and Managerial Intellectual Learning by evaluating the practical value of diagramming techniques for literature review. As a matter of fact, the relevance of the diagramming techniques to literature review and Managerial Intellectual Learning has been recognized in the Managerial Intellectual Learning topic, notably for rendering images of knowledge structures. This paper is devoted to this diagramming matter. Specifically, the writer presents a literature review on employability and then makes use of diagramming techniques to render the knowledge structure of employability. An evaluation of the experience of using diagramming techniques for literature review is then carried out.
Basic ideas and study themes of employability
The topic of employability has been studied in quite a number of academic subjects, such as business and management studies, human resource management, psychology, educational science and career theory (Heijde and Heijden, 2006). At the same time, different stakeholders hold different and evolving perceptions and concerns on the employability topic. Consequently, there is an array of basic ideas and study themes of employability, endorsing mildly different perspectives and priorities of concerns. Based on the writer’s literature review on employability, these ideas and study themes are reported in this section. They are reviewed under the sub-titles of: (i) evolution of employability thinking, (ii) definitions of employability, (iii) employability concerns and perceptions of major stakeholders, and (iv) practices to improve employability.
Subtitle (i): evolution of employability thinking: According to Cuyper, Bernhard-Oettel and Bernston (2008), interest in employability appeared around the 1950s, with major concern being employability interventions to promote employment chiefly for the vulnerable groups, e.g., youngsters, the long-term employed, or the disabled. In contrast, contemporary employability policy is more comprehensive, essentially covering the whole working population (Cuyper, Bernhard-Oettel and Bernston, 2008); such policy tends to stress enhanced labour market flexibility, employee dynamic competence and entrepreneurship (Haasler, 2013) in response to the prevailing trend of ever more flexible employment arrangements and turbulent career environment (Fugate, Kinicki and Ashforth, 2004). In this respect, employability in this postindustrial knowledge society, dictates an individual’s familiarity with “the newest technology” (Cuyper, Bernhard-Oettel and Bernston, 2008) and competence in career self-management (i.e., to cultivate individual employability). Another major thinking on employability is to multi-perspective to comprehend employability at the individual, human resource management, and national workforce levels (Cuyper, Bernhard-Oettel and Bernston, 2008). On the whole, there is no single universal school of employability thinking as different countries promote somewhat dissimilar employability policies and thinking.
Subtitle (ii): definitions of employability: It has frequently been said that employability is difficult to define (Sung et al., 2013). Nevertheless, a number of definitions on employability, reflecting diverse underlying perspectives, can be found in the literature. They include: (a) “the individual’s perception of his or her possibilities to achieve a new job” (Cuyper, Bernhard-Oettel and Bernstson, 2008), (b) “a set of achievements – skills, understandings and personal attributes - that make graduates more likely to gain employment and be successful in their chosen occupations, which benefits themselves, the workforce, the community and the economy” (Marais and Perkins, 2012), and (c) “a form of work specific active adaptability that enables workers to identify and realize career opportunities” (Fugate, Kinicki and Ashforth, 2004). In short, some definitions are more subjective in perspective than others.
Subtitle (iii): employability concerns and perceptions of major stakeholders: It is well recognized that unemployment is “detrimental for health and well-being” (Green, 2011). On the other hand, improved employability implies improved ability “to find and sustain employment” (Green, 2011) and is associated with career success (Heijden, Lange, Demerouti and Heijde, 2009) on an individual’s part. Besides, improved employees’ employability enables organizations to “meet fluctuating demands for numerical and functional flexibility” (Heijden, Lange, Demerouti and Heijde, 2009). Conceptually, an individual’s employability can be related to an enterprise’s competence via the competence lens (Heijden, Lange, Demerouti and Heijde, 2009). Thus, both employees and employers care about employability. Paradoxically, there is an employer’s concern that strengthened employability of employees could weaken employees’ “affective organizational commitment and performance” (Cuyper and Witte, 2011). Another stakeholder group, higher education institutions, is also attentive to their students’ employability as well as the associated interest to “contribute to the economic development …of nations through the fostering of…. human capital formation” (Laughton, 2011). Nevertheless, it has been suggested that university professors and employers “tend to disagree on which competences will qualify students best for their professional career” (Busch, 2009). In particular, while “employers tend to expect universities to provide normative, vocational courses”, universities “see their duty as enabling their students to take a critical stance on a variety of subjects” (Busch, 2009). Such university view is echoed by Conlon (2008) who raises the apprehension in the context of engineering education that “a focus on employability will not equip engineers to be socially responsible because it fails to problematise the current structure of work and society”.
Subtitle (iv): practices to improve employability: Practices to improve employability are recognized to involve a range of actors, e.g., employers, employees, students, higher education institutions and the government (Haasler, 2013). Typical examples of employability promotion practices include training, career counselling and personal networking (Vanhercke et al., 2015). In general, employability practices endorse (a) lifelong learning (Haasler, 2013), (b) proactive and person-centered career management (Fugate, Kinicki and Ashforth, 2004), (c) mastery of transferable skills, e.g. management skills and generic employability skills[1], (d) usage of national qualification frameworks for employability promotion (Sung et al., 2013) and (e) collaboration between employers and universities in the forms of guest speakers, work placements and consultancy projects (O’Leary, 2013). For universities, employability promoting practices include embedding employability skills in higher education curriculum (Stoner and Milner, 2010) and employment of students as student ambassadors (Glendinning et al., 2011). Even so, different countries do adopt different employability practices. For example, Singapore’s employability policy treats employability promotion as “up-skilling workers for improving job performance and income mobility” (Sung et al., 2013); both the UK and Australia favour attempts to “mass-produce employability skills” (Sung et al., 2013); finally Germany’s employability policy emphasizes entrepreneurship and self-employment.
The employability ideas and practices examined in the academic literature are grouped under the four subthemes (i.e., subtitles (i) to (iv).) above. It needs to be point out that these ideas and practices are not totally compatible with each other and they also evolve over time in mildly different directions in different countries. In short, as an outcome of the essay-based literature review by the writer, the four subthemes reveal a somewhat chaotic intellectual landscape on employability (also see Facebook page on employability) with diverse voices. On the other hand, it is exactly this messy intellectual landscape that offers cogent conceptual stimulation to inform academic studies in this subject domain. This subject domain includes scholar-practitioner (Ho, 2014a; 2015b), managerial intellectual learning, Multi-perspective, Systems-based (MPSB) Research (Facebook page on Multi-perspective, Systems-based Research) and literature review (Facebook page on literature review), which have been researched on by the writer and which explicitly consider employability as one of their research topics. (Exactly how the employability literature reviewing findings is able to contribute to the theoretical development on scholar-practitioner, managerial intellectual learning and the MPSB Research is not examined in this paper.) The next task is to make use of diagramming techniques to conduct the second stage of literature review on employability.

Diagramming on employability as literature review
Literature review, to Bryman and Bell (2007), is “where you demonstrate that you are able to engage in scholarly review based on your reading and understanding of the work of others in the same field as you”. In the words of Saunders et al., (2012), it provides the foundation on which a research is built. In this paper, three types of diagrams are employed to conduct the diagramming-based literature review on employability. They are (a) a systems map (Open University, 2016), (b) a mind map (Buzan and Buzan, 1995) and (c) a cognitive map (Eden et al., 1983). The topic of using these diagrams to conduct literature review has been explored by Ho (2014b) in Multi-perspective, Systems-based Research. Altogether, three diagrams are produced here, representing the results of the writer’s diagramming-based literature review. Figure 1 is a system map.  Figure 2 is a mind map and, finally, Figure 3 is a cognitive map on employability. Briefly a system map shows “the structure of a system of interest” (Open University, 2016). A mind map is a visual way to organize information around a core concept, with associated representations of ideas (Buzan and Buzan, 1995). As to a cognitive map, it connects variables with arrows indicating directions of influence so as to capture the systemic nature among the chosen set of variables (Eden et al., 1983). The writings on these maps are quite substantial and their application scope is beyond that on literature review; interested readers are referred to the bibliography for further information on them. The three maps on employability are now shown as follows:






Referring to Figure 1 (a system map on employability study), there are four components within the system boundary of employability study. The four components correspond to the four employability subtitles that have been examined in the previous section. The arrows within the system map broadly describe the logical dependence among the four components. Figure 1 also identifies three elements outside the system boundary, namely, (i) Managerial intellectual learning, (ii) Multi-perspective, Systems-based Research and (iii) Real-life impacts. Their presence in Figure 1 makes explicit the underlying research interest of the literature review by the writer on employability. In short, the system map (re: Figure 1) reveals more vividly the four employability subthemes and their interrelatedness to each other as well as other related but out-of-scope research interests.




Regarding Figure 2, a mind map of employability, the associated ideas of the four employability subthemes are again shown. Different colours and arrows are employed in the mind map to manifest the knowledge structure of employability in a more engaging way. It makes the conceptual landscape of employability, as described in the previous section, easier to grasp in one broad-brush picture, especially in a group-based literature review session.





With regard to Figure 3, a cognitive map of employability, a number of key variables are chosen from the literature to form a set of interrelated variables. The arrows in Figure 3 show the directions of influence among these variables. By default, the arrows indicate positive correlations between the independent variables, with outgoing arrows, (e.g., “understand transferable employability skills”) and the dependent variables, with incoming arrows (e.g., “a better society”). [Note: some variables have both incoming and outgoing arrows, e.g., “improved employability” and “improved organizational performance”.] Some variables have mutual causation with each other, which is indicated with a double arrow, e.g. between “effective career self-management” and “effective life-long learning”. It is also feasible to incorporate incompatible ideas in the same map, as there is no requirement that all the variables need to reinforce each other to propel the whole system toward one direction. In a nutshell, the cognitive map (re: Figure 3) depicts the systemic (e.g., network-like) nature of the conceptual landscape of employability in a comprehensible way.
An overall assessment of the practical value of diagramming for literature review, based on the writer’s hands-on experience here, is provided in the next section.

The practical value of diagramming for literature review: some observations
Using diagramming, e.g., subject trees and relevance trees (Saunders et al., 2012: chapter 3), for literature review and intellectual learning is definitely not a novel idea. The hands-on experience of using a system map, a mind map and a cognitive map by the writer to conduct a literature review on employability, in this case, is a revisit to this topic in the mainstream literature review subject. Nevertheless, due to the writer’s specific research interest, its practical value for managerial intellectual learning is explicitly stressed in this paper (re: Figure 1). More specifically, the following five personal observations by the writer are made on this diagramming exercise on employability:
Observation 1 – on resolution level: The systems map offers a lower level of resolution on the employability subject than the mind map and the cognitive map. Adding key words in the components of the systems map is nevertheless also feasible.
Observation 2 – on perspective expressiveness: The systems map projects a more unitary (i.e., how-to) view on the employability subject than that of the mind map and the cognitive map. On the other side, the mind map and the cognitive map have higher ease to capture contrasting viewpoints in one map, thus more expressive in pluralist and critical terms.
Observation 3 – on knowledge structure forms: The systems map and the cognitive map are more capable to express knowledge structures in various forms, e.g., network forms, while the mind map is good at expressing knowledge structures chiefly in tree forms. In contrast, scholarly writing is less capable to stimulate comprehension of intellectual ideas in a systemic way. Writing on a piece of paper in essay form essentially encourages a linear form of reasoning.
Observation 4 – on stimulating and engaging thinking: Diagramming techniques, e.g., systems maps, mind maps and cognitive maps, are good complementary tools for essay-form of literature review. They serve the purpose of clarifying, stimulating and engaging thinking in literature review. On the other hand, scholarly writing remains a critical endeavour in literature review, as it inevitably demands a vigorous way to express line of reasoning with clear referencing.
Observation 5 – on group-based literature review support: Very likely, the diagramming technique is more relevant for group-based literature review, notably in the form of a brainstorming or focus group session while scholarly writing is much less engaging and stimulating for brainstorming and focus group-based literature review.
As a whole, the five personal observations on diagramming-based literature review from the writer confirm the practical value of using diagramming techniques in literature review. It also indicates good practical value of the diagramming approach for promoting managerial intellectual learning, which necessarily involves literature review efforts. Ultimately, the aim of doing both essay-based and diagramming-based literature review together is, as Buzan and Buzan (1995) put it, “to use… brain to its full potential”.

Concluding remarks
For many of the writer’s students, literature review is conceived as a purely academic exercise, only required to be performed during their academic study. Otherwise, to them, literature review has no practical value to their workplace practices. This writer argues against this constricted view. To this writer, literature review is valuable to inform us on topics that we consider as important in our daily life, such as employability. Via literature review, as this paper demonstrates with one on employability, we are able to gain a deeper and critical understanding of topics we care about. Because of that, literature review is a critical skill for managerial intellectual learning; it enables us to build up intellectual skills to address complex concerns that exist in the real-world. One way or another, these concerns affect us. Literature review unlocks, for its practitioners, the massive quality knowledge accumulated in the scholarly works of the academic community. Moreover, the paper sheds light on the practical value of diagramming-based literature review as complementary exercises to the mainstream scholarly writing approach. Also, by clarifying such practical value of diagramming for literature review and beyond, the paper confirms the importance of diagramming-based literature review for managerial intellectual learning, notably for knowledge structure construction in diagrammatic forms. Exactly how the findings here can enhance managerial intellectual learning theories should be examined in future research works.

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[1] Generic employability skills are “'transferable' skills, independent of particular occupational sectors and organisations, which contribute to an individual's overall employability by enhancing their capacity to adapt, learn and work independently” (The University of Nottingham and the University of Exeter, 2007).

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