A note of some practical literature review advices to MBA students doing dissertation projects
In the context of
doing literature review and using literature review findings to inform the
whole four-month dissertation projects done by my Hong Kong part-time MBA
students, as a lecturer, I find it useful to offer some specific literature
review advices to the students. Consider the following considerations for most
of these dissertation projects: based on pragmatism; exploratory research;
using 3 to 4 academic theories with useful analytic steps and techniques;
dissertation related academic concepts as also compared with very similar
concepts used in a particular business settings. These students are not able to
conduct vigorous nor comprehensive literature review. Could you offer 5
practical literature review advices to them?
Based on your
context—pragmatist, exploratory MBA dissertations in Hong Kong, 3–4 theories,
limited time and scope—here are five practical literature review advices you
can give your students:
1. Define a tight “concept boundary” before
searching
Because students
cannot do comprehensive reviews, they should explicitly limit the scope of
their literature review to:
- A clear business problem
(e.g., “low repeat purchase in a HK retail bank”)
- 3–4 specific academic
concepts/theories they plan to use (e.g., service quality, perceived
value, trust, loyalty)
- A time window (e.g.,
2015–2026) and a few key journals or databases.libguides.hull.ac+1
Ask them to write
a one-paragraph “concept boundary statement” such as:
“This review focuses
on academic work on service quality, perceived value, trust and loyalty in
retail banking and related consumer services (2015–2026), with emphasis on
studies in Asia where possible, to inform an exploratory study of customer
retention in a Hong Kong bank.”
This prevents
endless searching and keeps the review aligned with the four-month project
timeline.libguides.hull.ac
2. Use a “funnel + theory” structure, not a comprehensive
survey
Given their
constraints, students should adopt a funnel structure that moves from broad to
focused, but organised around their chosen theories rather than trying to cover
everything:libguides.hull.ac
- Top of
funnel (brief): 5–8 key papers that position the topic in the
wider field (e.g., why customer retention matters in banking; general
models of loyalty).libguides.hull.ac
- Middle
of funnel: 10–15 papers grouped by each of the 3–4
theories (e.g., a section on service quality models, another on perceived
value in services, etc.).libguides.hull.ac
- Bottom
of funnel: 5–8 very close studies (similar
industry/region/problem) that directly inform their research questions and
design.libguides.hull.ac
This structure
helps them show they understand the field without needing a truly comprehensive
review.libguides.brown+1
3. Build a simple synthesis matrix for each
theory
To make the
literature actionable for analysis, each student should create a small
synthesis matrix (e.g., in Excel) for each theory, with columns such as:
- Author/year
- Context (industry/country)
- Key constructs and
definitions
- Method (qual/quant/mixed;
sample)
- Main findings
- How this study’s use of the
concept differs from their business case
This achieves two
things:
- It forces synthesis instead
of “list of summaries”.owl.purdue+1
- It directly supports later
analytic steps: they can see which constructs are most relevant, which
relationships are supported, and where their business setting may differ.libguides.brown
You can require
each student to submit these matrices as an appendix, so you can quickly check
depth and relevance.
4. Explicitly distinguish academic concepts
from “similar” business terms
Since you want
them to compare academic concepts with how similar terms are used in a
particular business setting, have them add a short subsection for each theory:
- Academic
definition: 2–4 sentences summarising how the concept is
defined and operationalised in the literature (citing 2–4 core sources).libguides.brown+1
- Business
usage: 1–2 paragraphs describing how the same or
similar term is used in their chosen company/industry (based on internal
documents, websites, or interviews), highlighting differences in scope,
measurement, or assumptions.
- Implication
for analysis: 3–5 bullet points on how this difference
affects how they will use the theory in their analysis (e.g., “In the
literature, ‘loyalty’ includes attitudinal and behavioural components; in
the firm it is measured only by repeat purchase, so we will…”).
This makes the
literature review directly useful for the whole project, not just a background
chapter, and aligns with a pragmatist stance where usefulness guides concept
selection.libguides.brown+1
5. Treat the literature review as iterative
and “good enough for decisions”
Given pragmatism
and exploratory aims, emphasise that the goal is not an exhaustive, definitive
review, but a decision-quality review that:
- Justifies the research
question and design.libguides.hull.ac
- Provides enough theoretical
grounding to guide data collection and analysis.libguides.brown
- Identifies 2–3 clear gaps or
tensions their project will explore.libguides.hull.ac
Practical tactics:
- Set a cap (e.g., 25–35 core
papers) and a deadline for the “main” review; after that, only add sources
if they clearly change the research design or analysis framework.libguides.brown
- Require a short “living”
section at the end of their review: “How this review shaped my research
questions and methods,” to be updated as they refine their project.libguides.brown+1
This mindset helps
students avoid perfectionism and focus on using the literature to make
concrete, pragmatic choices across the four-month project.
A collection of blog notes on using chatgpt for research purpose.
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