How to identify zone 3b [solutions related] items for theoretical framework level-0 construction in ALRA:
Similar to the identification of zone 3a items, the identification of zone 3b items (solutions-related) is done via two major routes:
1. Via the exploratory interviews with stakeholders in the project orientation phase. In this, case you, the researcher, simply ask the stakeholders (e.g. the gatekeeper) what change initiative, organizational intervention effort and similar "solutions" have been or are being formulated and evaluated.
2. Via logical thinking, primarily by deriving zone 3b (solutions-related) items from from zone 2 (organizational capabilities) items. For example [example 1], the zone 2 item "to evaluate the sales force competence of ABC Ltd" can be transformed into a corresponding zone 3b item "to formulate effective training and development programmes for the sales force of ABC Ltd". Another example [example 2] can be a zone 2 item "to evaluate the salespeople recruitment competence of ABC Ltd", which can be transformed (logically derived) into a zone 3b item "to formulate and introduce an effective salespeople recruitment approach for ABC Ltd".
Further comments
A. Sometimes, the logical derivation from a zone 2 item to a zone 3b is less straightforward: e.g. "to evaluate the managerial competence of ABC Ltd" [zone 2] can be related to a zone 3b item of "to introduce measures to improve staff morale", BECAUSE weak managerial competence could lead to poor staff morale. Thus, the zone 3b item about staff morale is a consequence of weak managerial competence.
B. The ultimate decision on which items are to include in theoretical framework level-0 is based on the personal intellectual interest of the researcher, although the theoretical framework level-0 and its items are based on the management-concerns diagram. More specifically, not all management-concerns diagram items have to be transformed into theoretical framework level-0 items.
Note: a reasonable number of zone 3b (solutions-related) in theoretical framework level-0 is 2-3 items.
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