Saturday, 7 January 2017

Mind mapping the topic of expatriate management

Mind mapping the topic of expatriate management (EM)

Joseph Kim-keung Ho
Independent Trainer
Hong Kong, China



Abstract: The topic of expatriate management (EM) is a main one in global business management. This article makes use of the mind mapping-based literature review (MMBLR) approach to render an image on the knowledge structure of expatriate management. The finding of the review exercise is that its knowledge structure comprises four main themes, i.e., (a) Descriptions of basic concepts, (b) Major underlying theories and thinking, (c) Main research topics and issues, and (d) Major trends and issues related to practices. There is also a set of key concepts identified from the EM literature review. The article offers some academic and pedagogical values on the topics of EM, literature review and the mind mapping-based literature review (MMBLR) approach.
Key words: Expatriate management (EM), literature review, mind map, the mind mapping-based literature review (MMBLR) approach, global business management


Introduction
Expatriate management (EM) is a main topic in global business management. It is of academic and pedagogical interest to the writer who has been a lecturer on global business management for some tertiary education centres in Hong Kong. In this article, the writer presents his literature review findings on EM using the mind mapping-based literature review (MMBLR) approach. This approach was proposed by this writer this year and has been employed to review the literature on a number of topics, such as supply chain management, strategic management accounting and customer relationship management (Ho, 2016). The MMBLR approach itself is not particularly novel since mind mapping has been employed in literature review since its inception. The overall aims of this exercise are to:
1.      Render an image of the knowledge structure of expatriate management  (EM) via the application of the MMBLR approach;
2.      Illustrate how the MMBLR approach can be applied in literature review on an academic topic, such as EM.
The findings from this literature review exercise offer academic and pedagogical values to those who are interested in the topics of EM, literature review and the MMBLR approach. Other than that, this exercise facilitates this writer’s intellectual learning on these three topics. The next section makes a brief introduction on the MMBLR approach. After that, an account of how it is applied to study EM is presented.

On mind mapping-based literature review
The mind mapping-based literature review (MMBLR) approach was developed by this writer this year (Ho, 2016). It makes use of mind mapping as a complementary literature review exercise (see the Literature on mind mapping Facebook page and the Literature on literature review Facebook page). The approach is made up of two steps. Step 1 is a thematic analysis on the literature of the topic chosen for study. Step 2 makes use of the findings from step 1 to produce a complementary mind map. The MMBLR approach is a relatively straightforward and brief exercise. The approach is not particularly original since the idea of using mind maps in literature review has been well recognized in the mind mapping literature. The MMBLR approach is also an interpretive exercise in the sense that different reviewers with different research interest and intellectual background inevitably will select different ideas, facts and findings in their thematic analysis (i.e., step 1 of the MMBLR approach). Also, to conduct the approach, the reviewer needs to perform a literature search beforehand. Apparently, what a reviewer gathers from a literature search depends on what library facility, including e-library, is available to the reviewer. The next section presents the findings from the MMBLR approach step 1; afterward, a companion mind map is provided based on the MMBLR approach step 1 findings.

Mind mapping-based literature review on expatriate management (EM): step 1 findings
Step 1 of the MMBLR approach is a thematic analysis on the literature of the topic under investigation (Ho, 2016). In our case, this is the EM topic. The writer gathers some academic articles from some universities’ e-libraries as well as via the Google Scholar. With the academic articles collected, the writer conducted a literature review on them to assemble a set of ideas, viewpoints, concepts and findings (called points here). The points from the EM literature are then grouped into four themes here. The key words in the quotations are bolded in order to highlight the key concepts involved.
Theme 1: Descriptions of basic concepts
Point 1.1.              Expatriate women and wives of expatriates can be categorized …  into three groups: transferees, trailers and independents. While transferees and independents are assured of continuing their career across borders before entering the host country, the same cannot be said for accompanying spouses” (Roos, 2013);
Point 1.2.              “Managers and their families may return early for a variety of reasons .….To offset such problems, local staff and managers could be used to substitute them and in so doing contribute to the development of the local operation, the career advancement of local talent and the diversity of the parent business. Thus, the process of replacing expatriate managers with local talent is called localization” (Bhanugopan and Fish, 2007);
Point 1.3.              Self-initiated expatriates (SIEs) are defined as individuals who are not assigned to another country by an organization but have instead chosen to work and live in another country on their own arrangement … Due to talent shortages in many countries and the increasing demand for mobile and interculturally competent employees with differentiated skill sets …., SIEs are strategically valuable human resources for multinational corporations ….. and are employed in large numbers” (Cao, Hirschi and Deller, 2014);
Point 1.4.              “Some individuals take the initiative, independent of an employer, to move to a foreign location for employment, career and/or travel or lifestyle reasons. These people have been referred to in the literature to date by a variety of terms, typifying them and their behaviours. Terms include ‘overseas experience’ (OE) …., ‘self-designed apprenticeship’….., ‘free travelers’ ….., ‘self-initiated foreign work experience’ (SFE) ….. and, latterly, ‘self-initiated expatriate’ (SIE)” (Doherty, 2013);
Theme 2: Major underlying theories and thinking
Point 2.1.              “…intercultural competence was emphasized in relation to expatriate training and selection because cross-cultural training is based on the assumption that intercultural competence can be learned and taught” (Van Bakel, Gerritsen and Oudenhoven, 2014);
Point 2.2.              “…unlike AEs [company-assigned expatriates], whose assignment is programmed for a fixed period of time, SIEs [self-initiated expatriates] usually stay for a temporary but undefined period of time in the host country” (Cao, Hirschi and Deller, 2014);
Point 2.3.              AEs [company-assigned expatriates] may identify themselves more with headquarters …. and have easier access to social capitals within the organization in the host country ….  than SIEs [self-initiated expatriates]. In contrast, SIEs rely more on their personal resources for the work transition and are found to have more interactions with various host country nationals” (Cao, Hirschi and Deller, 2014);
Point 2.4.              “Conscious efforts at adjustment occur because expatriates realize that they cannot— in their own eyes or in the opinion of relevant Others - fully meet the demands raised by the move to another country, or that aspects of the move do not meet expectations. This creates a subjective need to change” (Haslberger, Brewster and Hippler, 2013);
Point 2.5.              International assignments (IAs) are beneficial for the development of the skills, insights, and motivation of employees working abroad and are seen as an effective method for developing global leaders …. Such assignments offer “mind-stretching” experiences and development opportunities that influence one’s identity ….. and future career expectations and intentions” (Mäkelä et al., 2015);
Point 2.6.              “Poor spousal adjustment, undoubtedly, adversely affects expatriate adjustment …, and this has the potential of bringing about negative consequences ranging from psychological withdrawal to lower performance” (Yu, Yi, Chiao and Wei, 2005);
Point 2.7.              “We position expatriate adjustment within the wider psychological literature, where adjustment has been conceptualized as person environment (P-E) fit, as “the goodness of fit between the characteristics of the person and the properties of the environment” … P-E fit models address the interaction between individual and environment, both of which must meet each other’s requirements for the interaction to be maintained” (Haslberger, Brewster and Hippler, 2013);
Point 2.8.              “What matters for expatriate ROI is that, if measurement is a data-driven process to facilitate decision making, it must also, in some way, influence employee behavior, with measurement systems being designed with the desired employee behavioral outcomes in mind” (Mcnulty and Cieri, 2013);
Point 2.9.              “While job embeddedness has shown to be a powerful predictor of performance and job moves in the domestic context …, Shen and Hall …  expect job embeddedness to be central to the success of international work experiences as well. Yet, current research that applies job embeddedness theory to international moves provides only some guidance on retention of assigned expatriates … and SIE …, and none on expatriate performance” (Andresen, 2015);
Point 2.10.         “A number of writers, including Chowanec and Newstrom … and Oddou …., advocate that attention to four aspects contributes to the success of international assignments. These aspects are selection, preparation, management (active support), and repatriation” (Anderson, 2001);
Point 2.11.         Expatriate adjustment has typically been conceived of as a state along the continuum from “adjusted” to “not adjusted” regarding three facets: adjustment to the workplace abroad, to interacting with host nationals, and to the general environment” (Haslberger, Brewster and Hippler, 2013);
Point 2.12.         “Expatriates are typically remunerated according to the compensation level of their home countries, whereas local employees are paid according to the local labor market, resulting in a large gap in compensation between these two groups. In these MNC operations, locals do compare with expatriates and report low distributive justice …., which is related to negative outcomes, such as low job satisfaction” (Leung, Lin and Lu, 2014);
Point 2.13.         “In their review of the international relocation adjustment literature, Aycan … and Ward ….collectively identified the following conceptualizations, among others, of adjustment: attitudes toward the host culture, physical health, feelings of acceptance and satisfaction, nature and extent of interaction with host nationals, acquisition of culturally acceptable skills and behaviors, professional performance, and mental health. Added to this list are the degree of perceived psychological comfort …, successful reinforcement substitution …., cross-cultural effectiveness …. and effective interpersonal functioning” (Hippler, Caligiuri and Johnson, 2014);
Point 2.14.         Job embeddedness results from an accumulation of individual resources that are restricted to a specific community, organization, and position …. Conservation of Resources (COR) theory … posits that individuals are motivated to protect their current resources (conservation) and acquire new resources (acquisition) that are perceived by the individuals to help attain their goals …. Expatriates who lose resources within the organization and/or the community in the course of their international relocation or who experience a lack of an expected gain in resources abroad are likely to experience strain …. A loss of resources or a lack of an expected gain in resources amounts to a lowering of job embeddedness” (Andresen, 2015);
Point 2.15.         “Networks and social connections while working abroad are likely to increase as expatriates are found to have more social capital compared to their counterparts working in domestic settings” (Mäkelä et al., 2015);
Point 2.16.         “The Expat Explorer Survey … found that 58% of expatriates were more likely to go out with expatriate friends than with local friends: they remain in the so-called expatriate bubble …. It is, therefore, important to find ways to facilitate contacts with host nationals since this contact does not develop by itself..” (Van Bakel, Gerritsen and Oudenhoven, 2014);
Point 2.17.         “The increasing globalization of firms has given rise to a growth in the number of international assignments of employees. The fundamental role attributed to these assignments has been that of control and coordination of operations” (Bonache and Brewster, 2001);

Theme 3: Main research topics and issues
Point 3.1.              “…our understanding of expatriates and their management is notably less than that of other employees. Indeed, expatriates are often far from being the best-managed employees” (Shih, Kim and Chiang, 2004);
Point 3.2.              “Despite the significant amount of expatriate literature and the importance of the issue of how expatriates perform (especially in view of potential costs involved with underperformance and turnover), few studies have empirically investigated predictors of expatriate performance” (Andresen, 2015);
Point 3.3.              “Fish and Wood … identified some critical factors such as professional development, monetary satisfaction and international career support that motivated managers to undertake cross border assignments. As more and more multinational organizations assign staff to cross-border assignments, researchers have become concerned with the many challenges that are associated with cross border assignments” (Bhanugopan and Fish, 2007);
Point 3.4.              “From the early days of repatriation research it was clear that considerable numbers leave their organization within a short time of repatriation” (Mäkelä et al., 2015);
Point 3.5.              “In the expatriation context examining AEs [company-assigned expatriates], stress theories have been mostly applied to explain the positive effect of POS [perceived organizational support] on expatriation outcomes …. Work and life transition to a foreign culture is believed to be a stressful life event ….. Support from an organization enhances expatriates’ ability to cope with such stress in foreign sites and is hence positively associated with expatriation outcomes such as expatriate adjustment …., intention to complete the expatriation assignment ….and job performance” (Cao, Hirschi and Deller, 2014);
Point 3.6.              “Mendenhall, Kuhlmann, Stahl, and Osland … have drawn attention to various persistent inconsistencies or “paradoxes” in the expatriate adjustment literature, which include the inconclusive evidence about the effect of culture novelty/culture distance, pre-departure training, and previous international experience on expatriate adjustment” (Hippler, Caligiuri and Johnson, 2014);
Point 3.7.              “One of the greatest challenges in the currently dominant operationalization of expatriate adjustment is that it avoids any explication of what is meant by the term “adjustment.”..” (Hippler, Caligiuri and Johnson, 2014);
Point 3.8.              Theoretical constructs which have been applied in the study of SIEs [self-initiated expatriates] include motivational drivers for mobility …, adjustment …, career anchors …, capital … and career capital …. While these works shed light on some aspects of SIEs, there is no clear framework to help synthesize this body of knowledge” (Doherty, 2013);
Point 3.9.              “…most studies on SIE [self-initiated expatriate] so far have drawn on samples of well-educated, young individuals, holding professional positions, who have moved between developed countries (e.g. New Zealand, the UK, Finland, Canada and Australia)” (Doherty, 2013);
Point 3.10.         “Although the public sector literature addressing the management of expatriates appears to be relatively scarce, articles such as that of Stening …, which investigates the expatriate management practices used during the British administration of India, are reminders of the long history of expatriate service in the public sector” (Anderson, 2001);
Point 3.11.         “International assignments and expatriation are major (and expensive) activities, yet few companies have developed sound practices for measuring the success of these initiatives. In particular, measuring expatriate return on investment (ROI) has preoccupied the relocation industry for a long time, with a heavy focus on metrics” (Mcnulty and Cieri, 2013);
Point 3.12.         Performance management (PM) has traditionally been used as a guide for employee performance. Over the past 20 years, the focus of PM has expanded from evaluating employee performance to more comprehensive functions such as goal setting, training, feedback and development, and motivation …. As regards expatriate performance management (EPM), however, there is scant empirical literature” (Shih, Kim and Chiang, 2004);
Point 3.13.         “This appears to have led to a lack of clarity in the construct of SIEs [self-initiated expatriate] and in what distinguishes them from other mobile populations thus blurring the boundaries with groups such as immigrants” (Doherty, 2013);
Point 3.14.         “Whereas scholars examined the role of POS [perceived organizational support] in the context of AEs [company-assigned expatriates] extensively, they have not devoted much attention to its role in the context of SIEs [self-initiated expatriates]” (Cao, Hirschi and Deller, 2014);
Theme 4: Major trends and issues related to practices
Point 4.1.              Business travel emerged as a key issue in terms of extending working hours for expatriates ….  Business trips are known to be a significant cause of work-related stress, particularly when they involve separation from families over either extended or repeated periods” (Shortland and Cummins, 2007);
Point 4.2.              “Expatriates are known to suffer stressors beyond what most of their home-based peers experience, including living in hostile, remote, or difficult locations; being separated from families and friends; having to become familiar with a new job in a different country; dealing with concerns about children’s education and potential career disruption for a working spouse/partner; finding accommodation and moving the household to an unfamiliar location; working in a different linguistic and cultural environment and experiencing culture shock; and coping with fears over career progression and repatriation” (Shortland and Cummins, 2007);
Point 4.3.              “Expatriates look for job opportunities outside their firm and outside their own country while on assignment. They are attractive to international headhunters and corporate recruiters, and they believe that their international experience increases their marketability to other employers” (Mäkelä et al., 2015);
Point 4.4.              “In the development of intercultural competencies international work experiences play a critical role …. Thus, regarding the sourcing of intercultural competencies companies typically face a make-or-buy decision in that they can choose between developing employees in-house, e.g. by moving them to another country (organizational expatriates (OE)), or purchasing these competencies from the external labor market, e.g. by hiring internationally mobile, foreign employees (self-initiated expatriates (SIE))” (Andresen, 2015);
Point 4.5.              “The effect of living and working abroad can be a disorientating culture shock for many expatriates.…. expatriates can often feel ambivalent about both their host country as well as their home nation, comparing the two endlessly and not feeling totally at home in either” (Park-Tons, 2013);
Point 4.6.              “This global “war for talent” … is particularly acute for MNEs given the very high direct and opportunity costs of recruiting and placing expatriates …, and their strategic and operational importance to the firm … The competitive reality is that organisations face pressure to market themselves to attract the best expatriates in the same way that businesses market goods and services to consumers” (Glassock and Fee, 2015);
Point 4.7.              “…despite the fact that expatriate managers are coming back to what they consider “home,” more than 60% experience significant “reverse culture shock.” As a consequence, Harris … recommends that cross-cultural training be provided for the repatriate, spouse, and family on return” (Anderson, 2001);
Point 4.8.              “…expatriates need to create network ties in the host country in order to gain access to critical information and also gain emotional support resources” (Mäkelä et al., 2015);
Point 4.9.              “…from the point of view of expatriates, a foreign assignment is a high-pressure situation: their wellbeing requires them to adjust as efficiently as possible” (Haslberger, Brewster and Hippler, 2013);
Point 4.10.         “…some transnational companies have mentor programs with assigned mentors located at headquarters. These mentors are to maintain regular contact with expatriates, allowing them to stay informed of changes and events occurring at headquarters” (Anderson, 2001);
Point 4.11.         “In the globalized economy, people who can cope successfully with the different tasks and challenges in the international business environment are seen as valued talents” (Mäkelä et al., 2015);
Point 4.12.         “In the past, expatriate spouses’ adaptation was not a major problem for Taiwanese firms since there were only a small number of Taiwan expatriates and most of them went without their spouses” (Yu, Yi, Chiao and Wei, 2005);
Point 4.13.         “International experience slows executives’ promotion to the top, and, indeed, it seems that the longer assignments are and the more often one has been on assignment, the slower the progression becomes” (Mäkelä et al., 2015);
Point 4.14.         “Many MNCs do not consider spouse/family as an important issue when selecting staff for expatriate positions; hence, they may fail to interview an expatriate’s family in the recruiting process. Furthermore, a large number of expatriate’s training programs do not include the accompanying family” (Yu, Yi, Chiao and Wei, 2005);
Point 4.15.         “To prepare for relocation, ….organizations should have clear relocation policies, predeparture orientation, and on-site cultural adaptation training” (Anderson, 2001);
Point 4.16.         “U.S. personnel administrators base the selection decision primarily on technical competence, with insufficient emphasis being placed on the potential expatriate’s relational skills and family situation” (Anderson, 2001);
Point 4.17.         “Whilst establishing localization programmes and policies in developing countries can be comparatively simple, successful implementation can be complicated as expatriates need to work extended times in not only undertaking their key responsibilities, but also importantly in training and preparing their own replacements …. Expatriates can also have a jaundiced view of localization policies, as they may have adapted well to the local environment, hold a more influential position in their cross border assignment than in their home countries, and can be threatened with employment uncertainty at the end of their appointments” (Bhanugopan and Fish, 2007);
Point 4.18.         “Given the high cost of expatriates, there is pressure to manage them effectively. This implies that they should adjust to their new environment and become proficient there as quickly as possible” (Haslberger, Brewster and Hippler, 2013);


Each of the four themes has a set of associated points (i.e., idea, viewpoints, concepts and findings). Together they provide an organized way to comprehend the knowledge structure of the expatriate management (EM) topic. The bolded key words in the quotation reveal, based on the writer’s intellectual judgement, the key concepts examined in the EM literature. The referencing indicated on the points identified informs the readers where to find the academic articles to learn more about the details on these points. The process of conducting the thematic analysis is an exploratory as well as synthetic learning endeavour on the topic’s literature. Once the structure of the themes, sub-themes[1] and their associated points are finalized, the reviewer is in a position to move forward to step 2 of the MMBLR approach. The MMBLR approach step 2 finding, i.e., a companion mind map on EM, is presented in the next section.


Mind mapping-based literature review on EM: step 2 (mind mapping) output
By adopting the findings from the MMBLR approach step 1 on expatriate management (EM), the writer constructs a companion mind map shown as Figure 1.





Referring to the mind map on EM, the topic label is shown right at the centre of the map as a large blob. Four main branches are attached to it, corresponding to the four themes identified in the thematic analysis. The links and ending nodes with key phrases represent the points from the thematic analysis. The key phrases have also been bolded in the quotations provided in the thematic analysis. As a whole, the mind map renders an image of the knowledge structure on EM based on the thematic analysis findings. Constructing the mind map is part of the learning process on literature review. The mind mapping process is speedy and entertaining. The resultant mind map also serves as a useful presentation and teaching material. This mind mapping experience confirms the writer’s previous experience using on the MMBLR approach (Ho, 2016). Readers are also referred to the Literature on literature review Facebook page and the Literature on mind mapping Facebook page for additional information on these two topics.

Concluding remarks
The MMBLR approach to study EM provided here is mainly for its practice illustration as its procedures have been refined via a number of its employment on an array of topics (Ho, 2016). No major additional MMBLR steps nor notions have been introduced in this article. In this respect, the exercise reported here primarily offers some pedagogical value as well as some systematic and stimulated learning on expatriate management (EM) in global business management. Nevertheless, the thematic findings and the image of the knowledge structure on EM in the form of a mind map should also be of academic value to those who research on this topic.


Bibliography
1.      Anderson, B.A. 2001. “Expatriate Management: An Australian Tri-Sector Comparative Study” Thunderbird International Business Review 43(1), Wiley: 33-51.
2.      Bhanugopan, R. and A. Fish. 2007. “Replacing Expatriates with Local Managers: An Exploratory Investigation into Obstacles to Localization in a Developing country” Human Resource Development International 10(4) December, Routledge: 365-381.
3.      Bonache, J. and C. Brewster. 2001. “Knowledge Transfer and the Management of Expatriation” Thunderbird International Business Review 43(1), Wiley: 145-168.
4.      Cao, L., A. Hirschi and J. Deller. 2014. “Perceived organizational support and intention to stay in host countries among self-initiated expatriates: the role of career satisfaction and networks” The International Journal of Human Resource Management 25(14), Routledge: 2013-2032.
5.      Doherty, N. 2013. “Understanding the Self-initiated Expatriate: A Review and Directions for Future Research” International Journal of Management Review 15, 447-469.
6.      Glassock, G. and A. Fee. 2015. “The decision-making processes of self-initiated expatriates: a consumer behaviour approach” Journal of Global Mobility 3(1), Emerald: 4-24.
7.      Haslberger, A., C. Brewster and T. Hippler. 2013.”The dimensions of expatriate adjustment” Human Resource Management 52(3), Wiley: 333-351.
8.      Hippler, T., P. Caligiuri and H. Johnson. 2014. “Revisiting the Construct of Expatriate Adjustment” International Studies of Management & Organization 44(3), Taylor & Francis: 8-24.
9.      Ho, J.K.K. 2016. Mind mapping for literature review – a ebook, Joseph KK Ho publication folder October 7 (url address: http://josephkkho.blogspot.hk/2016/10/mind-mapping-for-literature-review-ebook.html).
10. Leung, K., X. Lin and L. Lu. 2014. “Compensation Disparity between Locals and Expatriates in China: A Multilevel Analysis of the Influence of Norms” Management International Review 54: 107-128 (DOI 10.1007/s11575-013-0190-3).
11. Literature on literature review Facebook page, maintained by Joseph, K.K. Ho (url address: https://www.facebook.com/literature.literaturereview/).
12. Literature on mind mapping Facebook page, maintained by Joseph, K.K. Ho (url address: https://www.facebook.com/literature.mind.mapping/).
13. Mäkelä, L., V. Suutari, C. Brewster, M. Dickmann and C. Tornikoski. 2015. “The Impact of Career Capital on Expatriates’ Perceived Marketability” Thunderbird International Business Review 58(1) January/February, Wiley: 29-40.
14. Mcnulty, Y. and H.D. Cieri. 2013. “Measuring Expatriate Return on Investment With an Evaluation Framework” Global Business and Organizational Excellence September/October, Wiley: 18-26.
15. Park-Tons, J. 2013. “Personal branding as an expatriate in Austria” Central European Business Review 2(3) September: 51-53.
16. Roos, H. 2013. “In the Rhythm of the Global Market: Female Expatriates and Mobile Careers: A Case Study of Indian ICT Professionals on the Move” Gender, Work and Organization 20(2) March, Blackwell Publishing Ltd: 147-157.
17. Shih, H.A., I.S. Kim and Y.H. Chiang. 2004. “Another Look a expatriate Performance Management: a case study on subsidies of MNEs with different national origin” (url address: http://doc.mbalib.com/view/64e452df22abab3792e9c9efc9a3d704.html) [visited at January 6, 2017].
18. Shortland, S. and S. Cummins. 2007. “Work-Life Balance: Expatriates Reflect the International Dimension” Global Business and Organizational Excellence September/October, Wiley: 28-42 (DOI: 10.1002/joe.20172).
19. Van Bakel, M., M. Gerritsen and J.P.V. Oudenhoven. 2014. “Impact of a local host on the intercultural competence of expatriates” The International Journal of Human Resource Management 25(14), Routledge: 2050-2067.
Yu, J.C.M., C.H. Yi, Y.C. Chiao and Y.C. Wei. 2005. “Toward a model of adaptation of Taiwanese expatriates’ spouses in multinational corporations” International Journal of Commerce and Management 15(3/4), Emerald: 1


[1] There is no sub-theme generated in this analysis on EM.

1 comment:

  1. pdf version at: https://www.academia.edu/30802841/Mind_mapping_the_topic_of_expatriate_management_EM_

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