Lecture 5 note on Total Quality Management

Lecture 5 note on Total Quality Management

Scope of attention in ALRA diagramming

Scope of attention in ALRA diagramming: a note

Holistic thinking in ALRA diagramming: a note

Holistic thinking in ALRA diagramming:  a note

Note 1

Note 2

Literature search for "organizational capabilities" item in ALRA: a note

Literature search for "organizational capabilities" item in ALRA: a note

Note 1

Note 2

Reference
Make your own organizational capabilities item: how

TQM lecture 4 notes

TQM lecture 4 notes


Note 1

Note 2

Note 3

Note 4

ALRA readings for the research methods task

ALRA readings for the research methods task:


Reading 1: typical research methods used in ALRA zones.
Reading 2: underlying management thinking underlying the ALRA zones.
Reading 3: three types of research tasks.
Reading 4: make your own organizational capabilities items.
Reading 5: a reflection on the nature of applied business research with the ALRA.
Reading 6: a summary of research methods.


Reference
Chapter 3 of dissertation report

Typical research methods used in the ALRA zones

Typical research methods used in the agile literature review approach (ALRA) zones:

Diagram:

Comments:
Zone 1
Zone 1a (external environment-related): typically use questionnaire survey and Internet research (e.g., newspaper articles study)
Zone 1b (internal environment-related): typically use interview and observation

Zone 2: typically use interview research, supplemented with document study and Internet research (e.g. for benchmarking purpose).

Zone 3
Zone 3a: typically use Interview research to learn perceptions on performance satisfaction, supplemented with document study (e.g. annual reports).
Zone 3b: typically Interview, supplemented with document study and observation, to learn perceptions on solutions' relevance and effectiveness.